We Own It
We Care
We Deliver

Infrastructure Analyst

Salary £42,360.00
Location Liverpool
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a permanent, full-time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

The Vacancy

A growth and regeneration group with a strong social purpose, Torus works in partnership with Liverpool City Region and the North West to improve lives and create thriving, vibrant communities through support, investment, development and regeneration.

 

We own and manage around 40,000 homes in Warrington, St Helens, Liverpool and beyond, making Torus the region’s largest affordable housing provider.

 

Profits generated by group members Torus Developments and HMS are reinvested into our charitable arm Torus Foundation, a community anchor institution, to fund projects that build social capital and fulfil our mission of ‘growing stronger communities’.

 

We currently seeking an Infrastructure Analyst to provide the day-to-day operation of delivering and maintaining an effective and efficient IT infrastructure across the group.

 

This is an important role in which you will:

  • Provide high quality ICT services to managers, staff and other customers within a culture of openness, participation and performance
  • Maintain the existing technical infrastructure of Torus IT systems and telephony
  • Support the Service Delivery and Infrastructure Manager in best practice for requirements analysis, planning, design, deployment and ongoing operations management
  • Assist with the delivery of projects contained within the IT strategy
  • Assist in ensuring that reporting requirements are being met
  • Assist with the development and implementation of data and voice / video communications systems
  • Ensure hardware inventories are checked and updated regularly
  • Ensure effective and robust security and backup systems are in place for both data and equipment

 

To be successful in this role you will:

  • Hold a degree in a relevant subject or have equivalent experience
  • Have demonstrable experience of delivering IT infrastructure operational services
  • Have experience of excellent customer service within an IT environment in a large and complex organisation
  • Have a track record of transforming processes to improve performance based on intelligence led data and strong project management skills
  • Have evidence of operating collaboratively as one team to take collective responsibility for overall performance
  • Have experience of the following:

 

- Citrix Virtual Applications and Desktop

- Citrix NetScaler

- Network Administration

- VMware

- Microsoft Office 365

- Microsoft Exchange 2013

- Microsoft Windows Server 2008 / 2012 / 2016 / 2019

- DHCP / DNS

- ITIL Service Delivery

  • Have knowledge of ICT security and auditing requirements
  • Be able to plan and prioritise own workload
  • Be highly motivated and resilient

 

Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us.

In return, we offer a modern workplace that is challenging, supportive and gives you room to grow your skills – along with a package of benefits that shows how much we value your contribution and care about your wellbeing.

 

PLEASE NOTE:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;

  • Right to work verification
  • Qualification certificate check
  • 2x Completed references
  • OH Health Questionnaire – Fit For Work
  • DBS check (if required for role)
  • Completion of all new starter documentation including signed T&C’s

 

Happy to Talk Flexible Working

The Company

We employ more than 1,500 people in a wide variety of jobs across Liverpool City Region and in the wider North West. We don’t just build homes. Our mission is to create stronger communities so people can thrive. If you‘re passionate about people and want to make a difference, there are many opportunities to join us.

Torus is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The Torus “A place where everyone belongs” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with Torus’ Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.

Torus is the North West’s largest affordable housing provider and one of its biggest and fastest-growing developers and commercial contractors. We’re all about creating sustainable, stable and thriving communities – and making positive changes happen. So if you think you can make a difference and give something back to our communities, Torus is a place for you.

We are over 1,500 diverse and talented people sharing the same inspiring goal: to create a better society through providing homes people love to live in and in communities they want to be part of.  

We are true professionals, who thrive in this fast-moving, challenging and rewarding environment because we know that the stronger our organisation is, the better we can benefit our customers and colleagues alike.  

Every single one of our colleagues has unique qualities that we truly value. We embrace diversity and inclusion and invest in our people. We share a culture where our people focus on solutions, work together to achieve great results and take pride in what we do for each other and for our customers and the communities we live and work in.  

We believe our people deserve the opportunity to explore their potential. That’s why we encourage and support everyone at Torus to be the best they can be. We are Torus. We are building the future.

We Own it – Our people focus on solutions. We take individual and collective responsibility for our actions.  

We Care – Our people are supportive. We take pride in what we do for each other and for our customers.  

We Deliver – Our people are committed. We work together as one team to achieve great results.  

We are Torus!

Working at Torus

Our Benefits

Generous Annual Leave up to 30 days Annual Leave, Plus Bank Holidays

Enhanced Maternity / Paternity & Adoption Pay

Aviva
Pension

Life
Assurance

Health & Wellbeing Support

Happy to Talk Flexible / Agile Working

Internal Reward and Recognition

Financial Wellbeing

Car Lease Scheme

Cycle to Work Scheme

Professional Study / Development Opportunities

Social
Events

Contact Us

For any further information in relation to this vacancy or any other vacancies advertised with the Torus Group please contact us using the following email address - working@torus.co.uk.

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